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Top of page Q:
When is your site updated?
A: The day's news is posted after 6
a.m. and is updated throughout the day. If you don't see today's edition, please
click on the reload/refresh button on your browser.
Top of
page
Q: Do you post all of the content from
the print edition online?
A: About 80 percent of the print
edition is posted online. Most local news stories are posted by our online
editor but syndicated columnists, national news stories and graphics
that appeared in print usually do not make it into the
online edition.
Top of page Q:
When are the classified ads updated?
A: Our classified ad database
is updated daily by 10 a.m. Eastern time. Ads placed through
The Citizens' Voice print classifieds department will remain
on the site for seven days from the first day they run in print.
Top
of page Q: How do I place a classified ad online?
A:
When you place your ad with the print classifieds, your ad will be posted online
at no additional cost. You may place a classified ad by phoning (570) 348-9157, email
classifiedads@citizensvoice.com
or by placing
an ad online.
You
may also Click
here to place an online ad.
Top of page Q:
How do I make a correction to my classified ad?
A: Corrections
to classified ads can be made by calling our classified advertising department
at 570-348-9157
Top of page Q:
How do I subscribe to the print edition?
A: To subscribe to
the print edition, please call our circulation department at (570) 348-9190, or
email Delivery@TimesShamrock.com.
You
can also fill out our online form. Someone from the circulation department will
call you for billing.
Top of page
Q:
I didn't get my paper -- who do I call?
A: If you did not
receive your paper, please call our circulation department at (570) 821-2010, or
email circulation@citizensvoice.com.
Top
of page Q: How do I search for a past story?
A:
Our online archives have stories from April 2001. You can search by date or
keyword by using our online Archives.
At this time, about 80 percent of the print edition is posted online. If you
don't find the story you are looking for, it may not have been posted online.
Try searching your public library's periodical archive.
Top of page Q:
How do I find an obituary?
A: Start at our Obituaries
page to locate obituaries on individuals during the current day. From our Archives
page, you can search our archives back to April 1, 2001.
Top
of page If you are uncertain of the date of the
article you are seeking, The Citizens' Voice Obituaries Staff may be able to
assist you. Your requests need to be as specific as
possible. You can reach us by e-mail at obits@citizensvoice.com.
Top of page
Q:
How do I place an obituary?
A: Local obituaries are
submitted by local funeral directors. To send in an obituary of a former
resident of the area, you can mail it to 75 N. Washington Street,
Wilkes-Barre, PA. 18711 or
email obits@citizensvoice.com.
If you have questions, please call 570-821-2000. If the funeral is out of town, you must provide the funeral home
name.
Top of page Q:
How do I place a wedding, engagement or anniversary announcement?
A: To
submit an announcement, please call 570-821-2066 or 1-800-696-5040 to have the forms mailed to
you. You can also click below for online announcement forms. The online forms must be printed out and mailed
or hand-delivered to The Citizens' Voice at 75 N. Washington St., Wilkes-Barre.. E-Mailed forms will not be accepted.
By printing and mailing in the following forms:
(You can save the forms to your computer by right-clicking and choosing
'Save Target As')
Wedding
form | Engagement
form | Anniversary
form
You need Adobe
Acrobat to download and print the Mail-in Forms.
Top
of page Q: Where do I send comments about my
home delivery? How do I subscribe to/cancel the print edition?
A:
You may use our Customer
Comments form, email us at circulation@citizensvoice.com
or by calling 570-821-2000
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